PROVIDING THE CARE AND ATTENTION YOU DESERVE
Alivia Specialty Pharmacy, previously known as Best Option Specialty Pharmacy, is Puerto Rico’s leading provider of specialty oncology products and one of the top three providers of specialty medications in general, providing coverage throughout the entire island. We bring more than 25 years of experience in healthcare, including intensive case management, patient care, and specialty pharmacy programs.
We specialize in serving patients with chronic illnesses and complex medical conditions. Our services range from managing all the administrative aspects of the health plan; educating the patient about his/her disease and medications; providing information on any financial assistance plans available; as well as following up with the patient to ensure the treatment goes as planned.
With the support of the Alivia Network, Alivia Specialty Pharmacy has now optimized its organizational structure, making us the ideal partner for medical groups and health plans, guaranteeing patients the best quality service in the market.
TOP FIVE ELEMENTS OF OUR SERVICES
1. SPECIALIZED IN MANAGING COMPLEX CASES
At Alivia Specialty Pharmacy, we put a lot of effort in getting to know you, your condition and your therapy by developing our services around your needs. We work proactively to facilitate processes pertaining to authorizations, follow-ups, communications with physicians and service coordination, among other services, so you don’t have to. By doing so, we minimize adverse events, guarantee your safety and get you your medication on time, achieving the best results possible.
WHAT IS A
Specialty pharmacies are unique in that they offer additional services to patients with chronic illnesses and complex medical conditions. These services range from managing all administrative aspects related to your health plan; educating you on your condition and medications; providing information on any financial assistance plans you qualify for, as well as regularly following up with you to ensure your treatment goes as planned. In our Specialty Pharmacy model you are an active member of the team, which is why our pharmacists and case managers work alongside you throughout the entire treatment process.
We know that on occasions there may be financial challenges to get access to your treatment. There are organizations dedicated to offering financial assistance as well as programs from pharmaceutical companies with the same purpose. At Alivia Specialty Pharmacy, we give you all the information you need and connect you with these entities to make sure that the financial aspect of your treatment is not an obstacle to get your medications. We’re here for you every step of the way.
Complete management of the Authorization Process
Coordinating access to Financial Assistance Programs
Clinically Focused Dispensary
Nursing Network to Administer Therapies
Adherence Monitoring and Follow-ups for next therapies
24/7 availability through our On-Call System
At Alivia Specialty Pharmacy, we partner with doctors to ensure that patients receive treatments in the most efficient manner. We’re focused on providing the optimal experience to patients, as well as providers, in order to achieve the best results. No matter the condition being treated or the destination of the provided care, we go above and beyond the call of duty to ensure satisfaction on all sides of the care spectrum.