Alivia Specialty Pharmacy
is Puerto Rico’s leading provider of pharmaceutical care for patients with complex, chronic, and rare conditions. We serve as a critical ally throughout the treatment journey, oering expert guidance, support, and access to life-saving therapies.
What is
a Specialty Pharmacy?
Unlike retail pharmacies, specialty pharmacies focus on high-cost, high-complexity medications that treat serious health conditions. These treatments require specialized handling, administration, and monitoring.
Specialty pharmacies provide more than just medicine—they oer clinical oversight, coordination with medical teams, and support programs to help patients adhere to therapy and manage side effects.
We serve patients of all ages throughout Puerto Rico, working in collaboration with their physicians and caregivers.
Who We Service
Alivia Specialty Pharmacy supports patients who are navigating:
Cancer and oncology therapies.
Neurological disorders such as multiple sclerosis, parkinson's disease, migraine, among others.
Chronic inflammatory diseases.
Hemophilia and other blood disorders.
Rare and metabolic conditions.
Autoimmune conditions like rheumatoid arthritis and lupus.
What We Treat
We dispense and manage medications in over 20 clinical categories, including:
Oncology
Neurology
Rheumatology
Blood disorders
Gastroenterology
Dermatology
Cardiology
Ophthalmology
Infectious diseases
Respiratory Conditions
Nephrology
Endocrinology
Our catalog includes biologics, injectables, and oral therapies that require strict compliance and careful monitoring.
Our Comprehensive Support Model
Alivia Specialty Pharmacy goes beyond medication delivery. Our patient-centered model includes:
Personalized Case Management
Every patient is paired with a case coordinator who guides them through treatment start-up, insurance navigation, and clinical support.
24/7 Clinical Access
Our pharmacists and clinicians are on-call to answer questions, manage side effects, and ensure treatment safety around the clock.
Financial Assistance Navigation
We help identify and apply for assistance programs, including:
-
Manufacturer co-pay cards
-
Foundation grants
-
Nonprofit aid
Multichannel Communication
We provide outreach via phone, text, and email to make it easy for patients to stay on track with their treatments.
Delivery with Precision
Medications are shipped directly to patients with temperature-controlled packaging and delivery confirmation.
Why It Matters
Patients living with complex illnesses face enough challenges. Our role is to simplify access, provide comfort, and build confidence in their care plan. By closing the gap between prescribers, insurers, and patients, we reduce delays, enhance safety, and improve outcomes.
What Sets Us Apart
Only Puerto Rican specialty pharmacy accredited by URAC and ACHC.
ACHC Distinction in Oncology for exceptional cancer care.
Fully bilingual team with deep knowledge of local healthcare systems.
Integrated with Alivia HUB for faster authorizations and coordinated care.
Trusted by physicians and manufacturers as a preferred partner.
Getting Started with ASP
1
Prescription Submission
Your healthcare provider will send your specialty prescription directly to Alivia Specialty Pharmacy.
2
Onboarding Call
Our team will contact you to review your medical and insurance information, discuss delivery options, and explain your medication.
3
Financial
Screening
If eligible, we help you apply for copay assistance or grants to reduce out-of-pocket costs.
4
Delivery and Follow-up
Once approved, we coordinate safe delivery and provide continued support throughout your treatment.
