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For Patients

Your Health,
Our Priority

Welcome to Alivia Health. Whether you receive specialty medications, intravenous antibiotics treatment or get prescriptions delivered to your door, our team is here to guide you every step of the way.

For Patients
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Contact Us

Thank you for reaching out! We're here to support you. Please feel free to contact us with any questions or concerns you may have. Your satisfaction is our top priority!

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Patient Assistance Program (PAP)

Financial Support

We are dedicated to helping you navigate financial assistance programs that can significantly lower or even eliminate your costs. Our goal is to ensure that you have access to the support you need to manage your health without the burden of high expenses. Let us guide you in finding the right resources for your medication needs.

Support with applications

Coordination with assistance programs

Guidance every step of the way

Insurance & Coverage

We partner with major plans to assist you in navigating coverage effectively. Our team is committed to enhancing your experience. Allow us to streamline the process for you.

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They helped me understand my medication, walked me through financial options, and made sure everything arrived on time.

Patient with Multiple Sclerosis

Frequently Asked Questions

How do I start treatment with Alivia?

If your doctor prescribes a medication handled by Alivia, our team will contact you directly to coordinate your care. You can also walk into one of our retail pharmacies for everyday prescriptions.

How do I request a refill?

Each pharmacy manages refills differently — please contact your local pharmacy or Case Manager. [Add “Find My Pharmacy” link or directory]

How can I track or manage my delivery?

Patients using our delivery service can call their pharmacy or use the Alivia Home Delivery App. Download here:  https://qrco.de/bfLakU

Who can I contact for patient support?

Call our main support line or fill out the online form to reach our Case Management team. 787.979.2023

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Patient Forms

Download the appropriate form for your language.

Español

Solicitud de Certificación de Gastos Médicos Facturados.

Descargue el formulario para solicitar una certificación de gastos médicos facturados. Complete el formulario y envíelo siguiendo las instrucciones incluidas en el documento.

English

Request for Certification of Billed Medical Expenses.

Download the form to request a certification of billed medical expenses. Complete the form and submit it following the instructions included in the document.

Your privacy is important to us. All information is handled securely and confidentially.

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